Terms & Conditions

If for any reason you are not happy with your purchase and/or you would like a replacement or you would like to cancel your order, please contact us ASAP to let us know the reason. We will arrange a replacement or a refund where applicable. You must return your items to us unused and in its original condition within 30 days from the date of purchase. You are responsible for the shipping cost of returning unwanted goods. However, we will refund the shipping costs for defective items, subject to previous agreement made with us by phone or by email. Please allow 5-10 working days for processing refunds and replacements.

Upon receiving your returned items, you will receive a confirmation email or phone call. All returned items will be thoroughly checked and only then will a refund or replacement be accepted.

Shipping

UK shipping costs from 3.50GBP. Please allow 2-3 working days to arrive. There is an additional charge of 1.00GBP per every extra item that you purchase within each order.

International shipping costs: please contact us for further information at orders@rethinkgames.com

To order by phone, please call us on: 07800 755 269 (9am - 5pm, Mon to Fri). To pay by cheque or to place an order by post, please write to: Rethink Games Ltd, The Hub, 5 Torrens Street, London, EC1V 1NQ.

Additional information

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Rethink Games' relationship with you in relation to this website.

The term "Rethink Games" or "us" or "we" refers to the owner of the website whose company's registration number is 6169222. The term "you" refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without Rethink Games' prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Rethink Games Ltd and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website. For terms and conditions regarding purchases made directly through this website, please read below.

Through this website you are able to link to other websites which are not under the control of "Rethink Games Ltd". We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, "Rethink Games Ltd" takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.